Ocheng
Machinery Equipment
Email information：info@package-machine.com
Contact number：0086-13958908132
After-sale service:
Committed to providing customers with high-quality services, the pursuit of customer satisfaction is our consistent goal.
Shelf life:
Within 14 months of product shipment or within 12 months of use
Warranty Description:
During the warranty period, according to the requirements of the operating instructions and correct operation and operating conditions, failures caused by poor product quality refer to the warranty content.
After-sale service:
1. The after-sales service of products is the manufacturing quality problem of the company within the specified warranty period,and the company is responsible for free repair or return and replacement
2. The free maintenance time provided by our company is one year after delivery.During this period,our company is responsible for maintenance and debugging due to any problems in the equipment quality,and all the replaced parts are provided by our company free of charge
3. After the goods are delivered for use, our company will track the products.The business department has set up a customer file card and complaint telephone to better provide satisfactory service for customers
4. For the product damage caused by improper customer use or other reasons ,the sales personnel of the company and the customer shall make the maintenance plan.according to the maintenance plan,the after-sales department shall complete the maintenance task as scheduled
5. In addition to the after-sales service during the warranty period,the company is also responsible for the maintenance of the products after the warranty period,but the after-sales service costs shall be borne by the demander
Ocheng Machinery Equipment Co., Ltd
TEL ：0577-63780966
Mobile:86-13958908132
Wechat ：86-13958908132
Email ：info@package-machine.com
Website: www.package-machine.com
Ocheng Machinery Equipment is a high-tech enterprise integrating scientific research, development, manufacturing, sales and service.
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